Service Manager

The position of service manager for Community Integrated Care is normally based in a UK registered care home. A care home’s registered care categories usually range from Alzheimer’s, dementia, general old age and physical disabilities. Position applicants’ knowledge of the behavioural qualities of any of these conditions would be highly relevant.

This exciting and challenging role would be best suited for a registered nurse with extensive experience in the field. However, previous experience of undertaking and managing clinical audit, managing a dementia care service, organising and delegating between staff or a role involving improving the standard of quality of an organisation or residency would be a great advantage for a prospective candidate.

An appropriate candidate would have a genuine interest and enthusiasm for delivering effective one-to-one and team care. The role is geared towards changing the lives of individuals for the better, and the range of services that the position holder is required to deliver is focused around identifying the most effective ways of bringing this change about. The role is thus varied and may require flexible working days that extend into evening and/or weekends. The essential skills required for this position also include excellent leadership and communication credentials (both verbal and literacy).

Understandably, strong people skills is a requirement as well as evidence of experience as part of team and as a one-to-one support worker. The ability to empathise and understand people’s conditions and work with the care home in solving these problems is a strong aspect of the role. Problem solving skills and knowledge of health and safety would both be preferred. Additionally, the position holder would be expected to adhere to standard procedures as well as undertaking some administration work.

Qualifications

A related management degree or equivalent would be preferable.

Experience

Experience should include undertaking and managing clinical audit, managing a dementia care service, organising and delegating between staff or a related role involving improving the standard of quality of an organisation or residency.

Skills

Verbal and written communications skills, leadership skills, problem solving skills, people skills, knowledge of related medical conditions would be beneficial.