SJU Collision Assessment Officer – HIOWC423

About the role

Your main key task will be triaging and reviewing road traffic collisions that have not been attended by front line officers.

Some of the other tasks you will also be required to do are:

• To screen and allocate occurrences in line with the solvability matrix. To identify and assess all relevant information when applying the solvability matrix to collisions and driving complaints.
• To data quality check relevant records in relation to (nominals, addresses, vehicle entities) and associated master filing conventions.
• Liaise with members of the public and other agencies to obtain further information to complete a thorough review.
• To deal with queries from members of the public, manage their expectations regarding the service that can be provided and respond to low level complaints.
• To undertake administrative and clerical tasks associated with reported collisions and driving complaints using associated computer application ie PNC to ensure the RMS database is
  effectively maintained in respect of data quality and compliance of business rules

Please see the SJU Collision Assessment Officer role profile for more information

 

What’s on offer?

As members of Hampshire and Isle of Wight Constabulary police staff you will have access to a wide benefits package*, including but not limited to:

• Fantastic Local Government Pension scheme
• 24 days annual leave rising to 29 days after 5 years service – (pro-rata for part-time workers) PLUS  the 8 public bank holiday
• Blue Light Card – Retail, holiday and leisure discounts
• Family friendly policies supporting those with caring responsibilities
• Excellent wellbeing support including onsite wellbeing rooms and access to Employee Assistance Programme
• Staff representation groups and inclusion networks.
• Gym facilities at a number of our buildings

 

Application and interview

If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.

The recruitment competencies identified on the role profile can be used interchangeably throughout the selection process. It is recommended you make a note of them when starting your application. Candidates Guidance for Completing Application Forms

 

Essential Qualifications

Educated to QCF Level 2 OR significant work experience deemed to have brought the post holder to a comparable level.

 

Essential Work Experience

At least 2 years of experience working in a busy office environment or in a field allied to the criminal justice system.

To be computer literate and a competent keyboard user

To have used and maintained complex record keeping systems

 

Competencies

We are emotionally aware

We take ownership

We collaborate

We analyse critically

You should also be aware of the Values (courage, respect and empathy, public service).

When applying, you will have the opportunity to talk to us about your background and experience, especially when providing evidence against our competency and values framework (CVF).

The CVF provides clear expectations for everyone working in policing. It describes the behaviours required by you as a member of police staff to be effective in your role.

 

Contact us
Please contact the Recruitment team at police.recruitment@hampshire.police.uk or on 02380 451611

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