Maintain personal responsibility for collection, recording, evaluation, information sharing, review, retention and disposal of information in compliance with codes of practice and Guidance in the Management of Information, information security policy, procedures and legislation.
Essential Qualifications:
Educated to QCF Level 3 OR work experience deemed to have brought the post holder to a comparable level.
Essential Experience:
Work experience in a relevant call handling environment.
Work experience of working in a pressurised and reactive environment, responding to requests for information and assistance from internal and external sources, via telephone, email and face to face enquiries.
Competencies:
We Are Emotionally Aware Level 1
We Take Ownership Level 1
We Collaborate Level 1
We Support and Inspire Level 1
We Analyse Critically Level 1
We Are Innovative and Open-minded Level 1
You should also be aware of the values of Courage, Respect and Empathy, and Public Service.
Application and Interview
If you’ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence. This candidate guidance for completing an application form will assist you.
Contact details for an informal discussion about the role:
You can email the Recruitment Team at police.recruitment@hampshire.police.uk or call the Recruitment Team Phoneline on 02380451611 – staffed between 08.30-16:30 Monday to Friday