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Police call handler was 'unsatisfactory' in his performance

IOPC says call handler 'had not completed a thorough review of the man's record.'
Published - 04/06/2019 By - Harry Wise

A Northamptonshire Police call handler has been reprimanded by the Independent Office for Police Conduct for his "unsatisfactory" handling of a suicidal man who was found dead at his home.

The force received a report in March 2018 regarding a man who had failed to turn up for work. He was subsequently classified missing.

The case was graded "medium-risk" by the force, but the call handler had failed to review the records of the man adequately.

Had he done, the IOPC says it "would have highlighted some warning markers at an earlier stage." The case’s risk level was eventually upgraded to high.

Officers went to the missing man’s home but received no reply. They forced their way into the house and discovered the man’s body.

The IOPC says no officer will be subject to disciplinary proceedings or be charged with a criminal offence.

It adds Northamptonshire Police agrees with the ruling and will give "management action" to the call handler. 

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