Blueline Jobs


Community Wardens Operations Manager
RSMS - Managed Services

At Ass Glance

Job Reference: MJ-POJ-240207-01

Salary: £36,000 – 38,000 per year

Benefits: N/A

Location: Staffordshire Area | Field Based with Hybrid

Role/Type: Fixed Term/Full Time

Required Skills/Qualifications: N/A

The purpose of the role is to manage a team of community safety wardens. The team has the mission to provide a highly visible presence via patrols in specific locations to anti-social behaviour, reduce neighbourhood crimes, increase community confidence and reduce the levels of fear for the community we will be serving.

As operations manager you oversee and coordinate the implementation of the community safety service. Your role will be crucial in ensuring the smooth operation and success of our scheme, with a focus on achieving positive outcomes and community impact.


Safety Planning and Strategy Development:

  • Assess community safety needs through data analysis, community surveys, and consultations with stakeholders on a regular basis.
  • Develop comprehensive safety plans and strategies tailored to address specific safety challenges and priorities as highlighted by relevant stakeholders
  • Identify and prioritise areas for intervention based on risk assessment and community input.

Program Development and Implementation:

  • Design and implement evidence-based programs and interventions to prevent crime and the fear of crime, reduce violence in a public place, and promote safety.
  • Coordinate with community partners and businesses to deliver services and initiatives that address root causes of safety issues, such as poverty, unemployment, substance abuse, and housing concerns as well as illegal street trading and Vandalism.
  • Monitor and evaluate program effectiveness and implement adjustments as needed to achieve desired outcomes.

Community Engagement and Outreach:

  • Build and maintain relationships with community members, organisations, and leaders to foster trust, collaboration, and participation in safety efforts.
  • Attend community meetings, workshops, and forums to solicit input, share information, and mobilise support for safety initiatives.
  • Empower residents to take an active role in crime prevention through promoting existing services such as neighbourhood watch programs, safety patrols, and other community-based activities.

Partnership Development and Coordination:

  • Collaborate with local law enforcement agencies, government departments, non-profit organisations, and other stakeholders to leverage resources and expertise in addressing safety issues.
  • Create, develop and identify hotspot areas to inform patrol plans.
  • Engage businesses and property owners in efforts to improve safety and security in commercial areas and public spaces.

Training and Capacity Building:

  • Identify and arrange training for the Marshal team to ensure all team members are conversant with current legislation, officer safety modules and community concerns.
  • Develop and disseminate educational materials and resources in partnership with key stakeholders to raise the profile and community awareness of. the team and the work in which it is undertaking to assist the local community it serves.

Data Management and Reporting:

  • Maintain accurate records of safety initiatives, activities, and outcomes.
  • Collect and analyse data on crime trends, incident reports, and community feedback to inform decision-making and measure progress.
  • Prepare regular reports and KPI presentations for Senior management and Stakeholders with detailed progress of all taskings.
  • Record and adhere to all GDPR processes.


  • Leadership and strategic planning
  • Relationship building and networking
  • Problem-solving and decision-making
  • Cultural competence and sensitivity
  • Adaptability and resilience
  • Commitment to equality and social justice
  • Strong record keeping and reporting writing abilities
  • Strong background and knowledge in community safety and the legislation and guidance relevant to it

Our Commitment to you

We provide day to day management and support which includes continuous professional development (CPD) and access to tools and equipment to enable your role to be more effective. Our operational support team respond to queries which you may have quickly and effectively.

RSMS are an equal opportunities employer and adhere to robust policies.

RSMS is part of the Red Snapper Group encompassing of Red Snapper Managed Services, Red Snapper Learning, Red Snapper Recruitment and Red Snapper Media.

Recruitment Team